Provide global support to the firm’s stakeholders on all facets of the firm’s marketing technology stack, including the firm’s CRM system (InterAction), e-Marketing solutions (Tikit), website (CMS) and other systems
Collaborate with content and creative teams to design and execute custom technology solutions for various marketing campaigns
Manage the firm’s bio updates mailbox, ensuring accurate and on-time delivery of bio update requests and other website related requests using the firm’s CMS
Serve as an InterAction “super admin user," supporting various projects and on-going tasks such as: (1) QA testing of system updates, (2) building custom reports, (3) constructing complex searches using Boolean logic techniques and (4) supporting the overall use across the Firm
Operate as a firm marketing data steward, processing DCM tickets and ensuring data integrity, freshness and availability
Deliver end-user training and process documentation for any of the firm’s Marketing Technology systems based on routine system use and as needed for attorney and staff requests
Complete complex ad-hoc HTML formatting and embedding requests for the firm's email campaigns and website
Monitor and organize the firm’s publication and event mailboxes by responding to client inquiries and providing quality customer service
Process occasional Marketing Technology invoices using the firm’s billing system (Chrome River)
Other duties and projects as assigned.
Educational and Experience Requirements:
Bachelor’s degree in business or marketing
1-3 years of experience in marketing technology
Legal industry experience preferred
Experience with InterAction, Tikit, Vuture and Web systemsstrongly preferred
Working knowledge of CRM, E-marketing and web systems
Excellent computer literacy skills
HTML and design skills
Knowledge of Microsoft Office Suite (Excel, Outlook,PowerPoint, and Word) with strong emphasis in Excel
Knowledge of Adobe Programs preferred (Dreamweaver,Photoshop, Indesign, Acrobat)
Ability to work effectively in a fast-paced environment andlearn new technology concepts and skills quickly
Good analytical skills, organized and possess a strong eyefor detail
Special Working Conditions
Lifting up to 25 lbs.
Internal Number: 18-0434
About Seyfarth Shaw
At Seyfarth Shaw LLP, we are leading the way to deliver legal services more effectively, more efficiently, more transparently. With more than 850 attorneys in the U.S., London, Shanghai, Melbourne and Sydney, we offer a national platform and an international gateway to serve your changing business and legal needs in litigation, employment, corporate, real estate and employee benefits.
Recently, BTI Consulting Group recognized Seyfarth as one of the nation’s best law firms for client service in its 2014 BTI Client Service A-Team Report, which ranks firms based only on client feedback that serve the Fortune 1000. Corporate counsel said Seyfarth “excels” in “Unprompted Communication” and “Anticipating the Needs of Clients” - key tenets of our SeyfarthLean client service model - where the firm ranked “Best of the Best.”
Seyfarth also earned a spot on the Financial Times FT US Innovative Lawyers 2013 index. The recognition reflects the ongoing efforts of the firm to lead the way in integrating legal excellence with innovative client solutions that drive value.
*Our London office operates as Seyfarth Shaw (UK) LLP, an affiliate of Seyfarth Shaw LLP. Our Australian practice ...operates as Seyfarth Shaw Australia, an Australian multidisciplinary partnership affiliated with Seyfarth Shaw LLP. For more information please visit www.seyfarth.com.
In Seyfarth Shaw’s effort to ensure we continue to attract the best talent, we offer competitive salaries along with a comprehensive benefits package. Our benefits include performance based salary increases and bonuses, medical and dental plans, 401(k) and retirement plans, and a public transportation benefit. We offer the opportunity to work with state-of-the-art technology in a friendly and professional environment, and we will continue to invest in your professional growth and development.
Our environment is one of collegiality, cooperation and recognition. Our strength is the diverse wealth of information we share. And while we work hard, we also make time to have fun. We participate in many charitable events and fundraisers and give back to the communities.
Seyfarth Shaw is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please contact Lisa Murphy at (312) 460-5000 and let us know the nature of your request and your contact information.
Seyfarth Shaw is committed to the principles of equal employment opportunity. Firm practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion and compensation, shall not be based on any person’s sex, race, color, religion, ancestry or national origin, age, disability, marital status, sexual orientation, gender identity or expression, veteran status, citizenship status, or other protected group status as defined by law. Sexual harassment or harassment based on other protected group status as defined by law is also prohibited.