The Inside Sales associate is responsible for opportunity-development, sales and post-sale support of Swagelok components, value-added services and Custom Solutions for all supported industries. Proactively seeks new business opportunities through outbound activities, cold calling (email, phone, fax, letter) promoting Swagelok products and services. Responsible for meeting sales goals, obtaining new account and sales growth in an assigned service territory with primary communication methods originating from inside the office. Manage and create a base of customers by providing outstanding customer service and account management. Adheres to and promotes Company values by performing duties in a manner that is consistent with being a team player and supports the continued growth of the company.
Maintain and penetrate existing accounts through an increase in component sales.
Increase sales of new products, services and custom solutions each by a minimum of 10% with the expectation of 15-20% total growth of the agent’s aggregate territory.
Make 20 proactive phone calls per day with a goal to have 5 meaningful conversations with customers from the insides sales territory list using data tools provided.
Engage with customer inquiry, quote and order activity to convert more orders.
Manage opportunities and related activities using CRM sales pipeline.
Develop a sales strategy that will allow you to develop relationships with decision makers, sell a broader range of products to existing customers and gain market share in the Top 20 accounts.
Service existing account base, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets, providing customers with knowledge and training on using our products.
Keep management informed by maintaining activity and opportunity results, maintaining weekly scheduled calendar, and forecasting territory annually.
Develop and grow technical competency both in product knowledge and in customer applications.
Maintain professional and technical knowledge through training and educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Aid in development of and execution of sales and marketing plans in alignment with company objectives.
Education: 4 year degree in business or technical field OR equivalent industry experience.
Minimum 3 years inside sales experience
Proven ability to grow customer base and exceed sales goals
Knowledge of sales techniques including cold calling, networking, lead generation and the ability to capture and close the deal
Interacting, communicating and negotiating with customers
Knowledge of complex and applied engineering/application principles, highly desirable
Knowledge of broad range of fluid system components and applications, highly desirable
Project management experience, highly desirable
Oil, gas, chemical plant or OEM experience, preferred
Ability to manage multiple priorities and manage a large customer base
Excellent phone presence
Excellent verbal, listening and written communication skills
Physical Requirements: 90% Office, some factory and plant environments. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand, walk and sit. Employee is required to carry sample cases and catalogs weighing less than 50 pounds. The noise level in the work environment is usually moderate.
Since 1985, Baytown Valve & Fitting has been locally owned and operated as an exclusive supplier of Swagelok® products. In 2001, we added Beaumont Fluid System Technologies, formerly Lawson Valve & Fitting, as a branch office serving the Golden Triangle area in Southeast Texas. In January 2010, we also added North Houston Valve & Fitting.
Swagelok Southeast Texas is your source for Swagelok flu...id system products including Filters, Fittings, Hoses and Flexible Tubing, Leak Detectors, Measurement Devices, Miniature Modular Systems, Pre-Engineered Subsystems, Quick Connects, Regulators, Sample Cylinders, Tubing and Tube Accessories, Valves, and Welding Systems. We also offer a variety of services such as Custom Solutions, Inventory Management, and Training and Education.
About Swagelok Company -
Swagelok Company, founded in 1947 in Cleveland, Ohio, began with a single product, the Swagelok tube fitting. The company has grown into a global corporation that designs, develops, and manufactures thousands of high-quality fluid system products delivered all over the world. Swagelok employs 4,800 people directly, plus another 3,000 people are employed by 200 sales and service centers located in 70 countries.